What are the keys to attracting and retaining great employees in a highly competitive market? Investing in them while engaging with them, writes Kasia Groves.

The optometry industry in Australia plays a vital role in promoting eye health and providing essential vision care services to the population. Within this dynamic sector, the success and growth of optometry practices rely heavily on the development and engagement of all staff. A motivated and skilled workforce not only enhances the quality of patient care but also contributes to the overall success of the practice. For the full article, click here.

Fostering diversity and inclusion in healthcare practices isn’t merely a moral obligation but also a strategic business imperative.

With a focus on diabetic eye disease, this article delves into the critical importance of creating a diverse and inclusive environment in ophthalmic and optometric practices. By making patients with chronic conditions – specifically patients with diabetes – feel comfortable and valued, healthcare professionals can enhance patient outcomes, build trust, and ensure continuity of care. For the full article, click here.

In the evolving landscape of healthcare, cultural and linguistic diversity is becoming increasingly important. Kasia Groves provides a handy checklist of existing resources that optometrists and ophthalmologists can use to cultivate a culturally competent and linguistically diverse team. For the full article, click here.

In today’s healthcare environment, particularly within the fields of ophthalmology and optometry, recruiting and retaining high performing talent is more crucial than ever.

Human resources specialist Kasia Groves believes practices that can successfully attract and retain talent with skills and knowledge in specific areas of clinical care not only improve patient outcomes but also secure their long-term business growth. For the full article, click here.

In healthcare, ongoing training extends beyond the need to meet regulatory requirements; it’s a key strategy for improving both patient outcomes and staff performance. In optometry and ophthalmology practices, where advancements in technology and patient care are constant, staying ahead of the curve is crucial.

Kasia Groves explores practical steps that ophthalmology and optometry practices can take to build a culture of continuous learning that benefits both staff and patients. For the full article, click here.

In a tight labour market, it’s tempting to hire based on credentials and availability alone. But in the optical sector – where patient care, team collaboration, and clinical innovation must align – the real challenge is finding people who not only ‘can’ do the job, but who are also the right fit for your team’s unique rhythm. For the full article, click here.